Garage door keypads are a great convenience because they allow homeowners to open their doors without using a remote control or key fob. However, it can sometimes create a frustrating situation for you when it refuses to work.
When you need to stop your garage door but can’t get the keypad to work because it won’t accept your code, it can feel like an impossible situation, especially if you have no idea what’s causing the problem.
This blog post will review eight common reasons why your garage door keypad may not work. We’ll also offer tips on what to do if it’s one of these issues. If you’re experiencing a different problem, please call your local garage door service provider and ask for help.
Check the batteries
If you are having trouble with your garage door keypad not working, it may be time to replace the batteries. Batteries have a shelf life and can lose their charge over time. Once you replace the old batteries with new ones, try re-entering your code on the keypad and opening your garage door. If this does not work, there are other reasons why your keypad might not be working.
Check for stuck keys
Stuck keys are the most common reason a keypad might not work. If you find that one of the keys on your keypad is stuck, you will need to remove it and place it back in its designated spot. You can use a toothpick or needle for this.
Clean the keypad
Cleaning might be the most obvious and overlooked way of fixing your keypad. You can do this by simply wiping it with a damp cloth. Make sure not to use harsh chemicals or solvents on it, as these could damage it. If that doesn’t work, you may need a new battery for the unit, and if it doesn’t work after that, you may need a new keypad.
Check the wiring
If you have tried all the above and the keypad still won’t respond, it’s time to check the wiring. Poor wiring or faulty wiring issues in the keypad is more common than you think. For example, an improper wire may have been disconnected or cut if you’ve recently done some work on your garage door. To rule this out as a potential cause, unplug the opener, wait 30 seconds, and then plug it back in again. You should see the green light on the opener come back on.
Check the sensors
Sensor malfunctioning is among the common reasons why your keypad may be unresponsive. For example, two sensors control the garage door: one is located on each side of the door. If one or both of these sensors are not in working order, then the keypad will not respond when you press any button. The best way to check if this is the case is by manually opening and closing the garage door from the top, then pressing a button on your keypad.
The connection could be poor between the remote and keypad
If you find the keypad unresponsive, the most common cause is a poor connection between the remote and the keypad. This can happen if there is interference from other electronics or nearby devices such as microwaves, televisions, or wireless routers. You may also be too far away from the garage door opener for your signal to reach it.
You may be entering the wrong pin.
Have you considered the possibility that you may be entering the wrong pin? Someone may have changed it without your knowledge, or maybe you just forgot it. If you’re sure the code you entered is correct, try entering it again. Try deleting and re-entering the code if that doesn’t work. If it’s still not working, make sure no obstructions are blocking the sensor or button on the door opener control panel.
Your keypad may be old
The old keypad is among the main reasons why it is not working properly. Over time, gadgets are bound to lose their efficiency. If your keypad is older than five years and battery-operated, it might just need a new battery! Change the batteries in your remote or key fob and test it out. You can also try replacing the batteries in your keypad too. If this doesn’t work, you may have an issue with your circuit board or contact points inside the panel. Check for burn marks on contact points and replace them if necessary.
Call Capital Garage Door Ottawa Today for Garage Door Issues
We hope this blog has helped answer your questions about why your garage door keypad may not work. Once you have found the issue, it is important to fix it as soon as possible so you can use your keypad again. It is always in your best interest to call a professional if you have problems with your keypad or any other problem with your garage door or opener.
As an industry leader, Capital Garage Door Ottawa offers fast service and quality workmanship at reasonable rates. To learn more about our services, please contact us today!
